problem in mintjoomla depot

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Total posts: 295
30 Apr 2014 22:55

Hi sergey, there is a problem when someone purchase my pack, i receive his payment, but i don't find it in my sales list, also he can't access to depot, and i think user made payment before registration, can you plz check.

Regards, ANDI

Last Modified: 06 May 2014

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Sergey

Total posts: 13,748
01 May 2014 10:42

I do not know why it was not created. But youalways can ask user name and create order manually if you confirm you have received purchase.

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andiamine

Total posts: 295
01 May 2014 16:40

yes i did this for now, but can u plz check i think problem when user not registered

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Sergey

Total posts: 13,748
05 May 2014 03:38

I have recently received few payments and it is working great. Let's see if you have the same issue again we will try to investigate. Because sometimes this can happen. For example at the moment PayPal sent IPN to our server it was unreachable.

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andiamine

Total posts: 295
06 May 2014 19:13

Sergey I have recently received few payments and it is working great. Let's see if you have the same issue again we will try to investigate. Because sometimes this can happen. For example at the moment PayPal sent IPN to our server it was unreachable.

Ok , i just received payment without any problem, hope will work good :).

thank you

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