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Filter delete - User experience

Idea Idea | Open Open | Cobalt 8 | Hits: 987 | Comments: 4 | Bookmarked: 0 | Followers: 0

Sackgesicht VIP
Total posts: 1,636
21 Oct 2013 15:37

When deleting a filter (click on the "x" of the filter box), first the filter box disappears then after a while the page refreshes.

Depending on the time for the refresh, users feel they can continue to do something on the page and get surprised by the refresh.

A better approach would be not to hide the filter box immediately, only with the refreshed page, so that they really feel that clicking the red box triggered the refresh ...

Of course an AJAX approach for updating the list template would be a smoother experience ... :D

Last Modified: 02 Mar 2014

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Sackgesicht VIP
Total posts: 1,636
21 Oct 2013 15:40

maybe an addition to the "advanced template pack" ...

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Sergey
Total posts: 13,748
23 Oct 2013 01:10

That is TB markup for alert box and close button. And alert disappear is handled by bootstrap. I cannot do much about that.

But I do agree that this is confusing behaviour.

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pepperstreet VIP
Total posts: 3,837
23 Oct 2013 10:38

Of course an AJAX approach for updating the list template would be a smoother experience ...

++1

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Jeff VIP
Total posts: 745
23 Oct 2013 21:58

A poor man's non-programmers (probably not possible) suggestion:

  1. Delete a filter

  2. Filter box disappears and article.has-context is set to display:none with css

  3. Show loading.gif

  4. When page refreshes, article.has-context is to display:block and loading.gif is hidden

Voila :D

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