swicare VIP
Total posts: 2
22 Apr 2017 08:56

Good Day

Now i have 2 subscription item defined in hika shop ( Abo for 1 Year and one for 1/2 Year. the same items with the period definitions are in Emerald. In the action Tabs i have the link to hika with "hikashop Integration" to the corresponding item in the hiksshop. The second action are "Change User Group" in a other joomla group on successful subscription. The payment in hika is a manual prepay over banc transfer. My problem is i see the purchased item not in emerald after i change the order state from created or confirmed or shipping in the hika orderlist.

What is the trigger for the taking over in Emerald or what is wrong in my constellation

Christoph

joomla: 3.6.5 php 7 emerald 10 Hikashop Emerald Membership Integration plug-in V 9.x hikashop 3

Last Modified: 26 Apr 2017


Sergey
Total posts: 13,748
24 Apr 2017 13:32

It should create user subscription on the state change to confirmed. But group change only when user login or refresh the page.

Check if hikasho Emerald plugin is enabled.


swicare VIP
Total posts: 2
26 Apr 2017 07:06

Ok THX. now it work's fine. i think it's was a cache problerm from the browser..?!

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