Upload and gallery fields do not display on submission form

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Judah Raine
Total posts: 332
03 Nov 2012 01:42

Morning :) I am still having issues with these fields not displaying fully for any user that has not been set as moderator. At least that's how it appears. I thought it may have to do with cobalt not wanting non-registered users to upload so I created a registered group called Requester and assigned a test user to the group. Field permissions, type permissions, section permissions are all set to requester can create, but the fields still do not show properly. In global the permissions are set to create as well and I have created an access level and assigned requester group. I have n ow tried everything I can think of, and I'm sorry to be your biggest nag, but I could really do with a little help here :D

Screenshot below - as both the gallery and the file upload field behave this way, logic tells me that it must have something to do with upload permissions??

Last Modified: 02 Mar 2014

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Sackgesicht VIP

Total posts: 1,636
03 Nov 2012 04:46

Judah,

i tried to visit your website and see the problem there, but i dont have permission to access it.

Anyway, while waiting for the page to load, i noticed how slow the header image(crrheader.jpeg) loads.

After checking, i found out that it is 370KB, which is too big for this.

You might consider replacing it with the attached version, which is around 84 KB.

This will load much faster (4-5 times) and has visually (almost) the same quality.

It is not a smallest possible but provides a good compromise between size and quality.

Unfortunately it is not the solution for your problem, but might help also a little bit. :D

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Judah Raine
Total posts: 332
03 Nov 2012 05:00

Thank you, been meaning to reduce the image but seem to spend my life trying to get other things to work :) I am happy to send you the login if you would like me to

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Sergey

Total posts: 13,748
04 Nov 2012 03:21

I can see upload fields

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Judah Raine
Total posts: 332
04 Nov 2012 03:25

???? Which user did you log on as?

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Judah Raine
Total posts: 332
04 Nov 2012 03:28

If I log in as admin, I see what you see. If I log in as requester, this what I see:

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Sergey

Total posts: 13,748
04 Nov 2012 04:15

I can see upload fields

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Judah Raine
Total posts: 332
04 Nov 2012 04:25

were you logged in as admin?

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Sackgesicht VIP

Total posts: 1,636
04 Nov 2012 06:00

I am happy to send you the login if you would like me to

I believe Sergey will be able to find the problem ... :D

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Judah Raine
Total posts: 332
04 Nov 2012 06:06

We have a little confusion here :D he sees it, I don't..... if he was logged in as admin that would explain it, otherwise it's really weird.

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Sergey

Total posts: 13,748
04 Nov 2012 07:08

Yes.

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Judah Raine
Total posts: 332
04 Nov 2012 07:14

Ok, if I log in as admin I also see it, but if I log in as requester:

Hidden text

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Sergey

Total posts: 13,748
04 Nov 2012 08:18

Fixed.

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Judah Raine
Total posts: 332
04 Nov 2012 08:21

oh oh oh, how did you do that???:D:D:D

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Judah Raine
Total posts: 332
04 Nov 2012 08:23

:D:D:D:D thank you !!!!!!!:D:D:D:D

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Sergey

Total posts: 13,748
04 Nov 2012 08:28

how did you do that???

There was JS error because image field is not loaded for non-admin. So I fixed that JS code.

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Judah Raine
Total posts: 332
04 Nov 2012 08:33

Hmm.... I'm assuming that is one of whatchamacallits that tell the doobey-do when to brillig the ploepie.... I have a lot to learn lol, but at least it's comforting to know that it wasn't something utterly idiotic I did - you are today's hero.:D

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