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Dark screen when selecting user for manual sale

Problem Problem | Accepted Accepted | Emerald 9 | Hits: 1100 | Comments: 6 | Bookmarked: 0 | Followers: 6

gracescircle VIP
Total posts: 38
13 Feb 2015 00:12

Hello,

When I try to manually add a subscription to a user, I only receive a black screen. The select user window should appear but does not. I am doing this through the Subscription Manager.

Thank you,

Don

Last Modified: 18 Feb 2015

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Sergey
Total posts: 13,748
13 Feb 2015 05:04

2015-02-13_12-59-16

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gracescircle VIP
Total posts: 38
15 Feb 2015 01:23

Sorry Sergey... Please try again.

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Sergey
Total posts: 13,748
16 Feb 2015 11:28

Your template is using Bootstrap version 3. And user selector is a standard Joomla element with uses modal window based on Bootstrap 2. I can only suggest you to create Emerald control panel link, set prototype template for this link and when you work with emerald it will be different template. Or change Joomla template.

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gracescircle VIP
Total posts: 38
17 Feb 2015 05:14

Thanks, Sergey. I suppose that will be fine until Joomla evolves their code. I have tested and this is working.

One thing I noticed is that when I create a manual sale, the user's group is not updating. I have an action configured to chaneg the user group based on subscription status. Am I correct that the user group will update the next time they log-in? Just wanted to verify.

Thank you,

Don

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Sergey
Total posts: 13,748
17 Feb 2015 08:07

gracescircle One thing I noticed is that when I create a manual sale, the user's group is not updating.

Actions are not triggered the moment subscription created. Actions are triggered the moment user use his subscription first time. It means user will change group as soon as he logges in.

gracescircle Am I correct that the user group will update the next time they log-in?

Right. That is how it works.

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gracescircle VIP
Total posts: 38
18 Feb 2015 04:51

Thank you!

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