gracescircle VIP
Total posts: 38
25 Mar 2014 21:48

Hello,

Is it possible to make the Tax ID field optional for subcscribers?

Example: User selects a plan to subscribe to. User clicks on "Select Bill To Address" but there is nothing to select because they are a first-time subscriber, so they click on "Add new address." The Tax ID field is marked as required. I would like to make this field optional as only business subscriptions would use this.

Thank you!

Don

Last Modified: 12 Feb 2015


Sergey
Total posts: 13,748
26 Mar 2014 05:11

No it is not possible. because invoice wil not be valid without this information. You may simply switchs bill to address off at all. Just turn invoicing off in global Emerald configuration.


chambersc VIP
Total posts: 37
01 Jan 2015 14:05

Hi, None of my subscribers are businesses and all are in the UK, therefore they do not have to enter a Tax ID, however I do need to issue them an invoice to show that they have paid their child's scout membership fee and for what period. However, the Tax ID field is a mandatory field and so am geeting paretnts ringing me that they cannot complete their payment due to this mandatory field.

Can you either make this field optional, or like in Akeeba Subscriptions it only aks for the Tax ID if they say they are a business by checing user type field (business/personal).

Thanks


pepperstreet VIP
Total posts: 3,837
05 Jan 2015 15:33

Agree with chamberfc.

My personal experience with my own purchases on other sites etc. is similar. Often there is a checkbox/selectbox which asks for the "type of user". The conditional VAT-ID# field shows up accordingly.

IMHO, a site can have different types of users/clients. They should have a choice. Turning OFF the global option is not a good solution.

Another use case for subscriptions are local! clubs. In general, the site owner is not a "business", it is a "public association". Club members could be private persons or businesses! They don´t get or need a real invoice + VAT... but they need a proof of purchase / receipt! So, this would need the billing feature turned ON.


BTW, I have also a special case for my own situation! I am a freelancer/artist. I am not a classic business, although I have to write my own invoices plus VAT. But I do not have a VAT-ID#!!! Just a common tax number. For instance, if I purchase something online, I often have to select "private person/individiual" because I can't supply a valid VAT#. Actually this is wrong: I do not get an exposed VAT amount for my purchases... and I can't make a proper pre-tax deduction! How to deal with such a case!?


Sergey
Total posts: 13,748
06 Jan 2015 06:28

Working on it.


pepperstreet VIP
Total posts: 3,837
07 Jan 2015 03:28

Sergey Working on it.

Cool! :)


Sergey
Total posts: 13,748
07 Jan 2015 07:11

While doing this thing I have a question. Why user cannot simply enter N/A into tax ID field if it is not required?


pepperstreet VIP
Total posts: 3,837
08 Jan 2015 03:33

Sergey While doing this thing I have a question. Why user cannot simply enter N/A into tax ID field if it is not required?

Good point and question! I asked it to myself in many different situations.

My own experiences were always to enter a correct formatted and valid number. If it was not complient to my country number scheme... I had to leave it empty.

Or I was forced to select and change the previous "user type".


Most likely the user-type has an impact on the VAT display and calculation. I think I have seen different calcualtions and final price display in the past. Some purchases included the VAT in the total price, some seem to exclude it, and only add it "on top" if I provided my ID. Maybe that also depends on the website price display?! I think there is also a special handling inside EU countries, if vendor and customer are inside EU. Not sure what effect it has on the actual invoice display and exposed VAT.

IMHO, the VAT should be exposed and displayed in any case. No matter if the customer has a VAT-ID# or not. At the end, the customer is either able to use that information (deduction) or he is not.

(But I could be wrong... I am not sure about the price display rules for different countries. I mean, before purchase! This might be a problem, too. At least we would need a *hint on the plans page and prices)


Sergey
Total posts: 13,748
08 Jan 2015 05:16

This not about calculation. Calculation is done acording to tax rules. Depending on coutries etc..

The quesion is what if tax_id always required. But user can enter n/a into field?


pepperstreet VIP
Total posts: 3,837
08 Jan 2015 19:22

Sergey The quesion is what if tax_id always required. But user can enter n/a into field?

I understood, but I think there are countries and laws where you have a dependency and relation between ALL displays. "Calculation" might not be the right term, I mean the overall display locations. And any factors that may have an impact on it.

(For sure, I don't have enough knowledge in this area! Just can speak about my own experiences on different sites.)

N/A

You mean an exact input of "n/a" ? Personally, I find it to complicated and it might need an additional description. I guess, people with no VAT-ID# will run into the "required" error message, before they know what to enter.

Any other options?

  • Is your billing and invoice output different if I enter something or not?
  • Is there a real validation per country?
  • Could it be empty?
    (if empty set a default automatically i.e. n/a, [language constant])
  • What about a conditional display, as mentioned earlier?
    (actually not my favorite for my personal profession/user type, but Seblod.com does it this way. Recently they asked for location/country and also for individual/company. Not final, because I have issues after that changes in my profile: Can't access older invoices incl. free/ 0-EUR stuff. Strange, going to ask support for clarification...)

pepperstreet VIP
Total posts: 3,837
08 Jan 2015 19:46

pepperstreet What about a conditional display, as mentioned earlier?
(actually not my favorite for my personal profession/user type, but Seblod.com does it this way. Recently they asked for location/country and also for individual/company. Not final, because I have issues after that changes in my profile: Can't access older invoices incl. free/ 0-EUR stuff. Strange, going to ask support for clarification...)

BTW, here are screenshots of the Seblod profile -> edit Billing information

The Entity/user type selectbox is required. It shows/hides the VAT-ID# field. I could enter anything in there! But I don't know, if there is a different result on the invoices... (can't access them anymore)

Bildschirmfoto 2015-01-08 um 20.36.25

Bildschirmfoto 2015-01-08 um 20.35.54


chambersc VIP
Total posts: 37
09 Jan 2015 17:41

Unfortunately, my expereince is that some people ae just not bright enough to enter "NA" inside they ring or email me syaing they cannot do it because they do not have a Tax Id, whilst others will enter NA or something similar.

Leson - never underestimate how inept or unthinking some users can be.


Sergey
Total posts: 13,748
12 Jan 2015 03:51

What if we simply insert N/A as default value of the field?

Although I already made tax_id optional.


pepperstreet VIP
Total posts: 3,837
12 Jan 2015 04:57

Sergey What if we simply insert N/A as default value of the field?

Although I already made tax_id optional.

Still not sure if this is a final and legal solution.

BTW, I found the following Info box on another Joomla dev site... actually the short description I was looking for ;) and which I could not describe in my previous comment:

"Prices shown without VAT. For European customers, the EU requires to charge VAT to downloadable purchases by non-business consumers located in the EU. Business customers are able to waive VAT charges by providing a valid VAT ID at time of purchase."

Is this still valid? If yes, then we would display the price WITHOUT VAT on plans page. Then I ask the purchaser if he is a private person or business. If private/EU the bill has to include the price + VAT amount. If business the user might waive the VAT! (does it mean he still can see the VAT on the bill? But he does not have to pay it, right?)

Some special cases...

e.g. Germany

Prices have to include VAT. You have to show the end-price to (private) end-users. Then Emerald might have two ways to show plan prices:

  • Dynamically (show different prices based on user's location)
  • Fixed (Same price for every user. Invoice with dynamic subtraction of individual VAT amounts)

e.g. Italy

Recently I have read about a special rule for private customers from Italy. They have to enter their private TAX-ID. Obviously this is not the usual business VAT-ID# and it might have a total different number scheme. Final question: Should we really use the same tax# field and label for both user types?

Welcome to the Jungle ;)


hakana VIP
Total posts: 425
16 Jan 2015 15:46

Hi Sergey,

Before uploading the latest version of Emerald, can you tell me where is the new setting of tax id optional? If I update the version and if I dont change anything in the settings, would it cause any error on my site?


Sergey
Total posts: 13,748
19 Jan 2015 01:09

I have not yet updated Emerald on the site. So it is not yet there. I wanted to finish custom fields first. But this parameter will be in Emerald global parameters.


quarterstaff VIP
Total posts: 6
10 Feb 2015 13:00

I'm about to purchase this - it looks like it has everything I need. Is this option enabled in the current version available for purchase?


Sergey
Total posts: 13,748
12 Feb 2015 04:59

quarterstaff I'm about to purchase this - it looks like it has everything I need. Is this option enabled in the current version available for purchase?

Ша you are asking for Tax ID optiona, then yes it is there.

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