caaneo VIP
Total posts: 17
13 Aug 2012 12:24

Hi,

I have just installed Cobalt7 ( 7.8879) and just began to setup my employee directory. The categories are setup, the type is setup and everything was looking fine until I added the 2nd and 3rd article.

The first article shows up in the category list and you can click on it to get more info, as normal. However, the 2nd and 3rd articles when clicked just go to a blank white screen.

Nothing is different about the last 2 articles, they are not hidden or archived....they look exactly the same as the first.

The website I am working on is an internal corporate website, otherwise I would give you full access to it. Do you have any idea what would be causing this behavior or any place to start looking for more answers?

Last Modified: 02 Mar 2014


Sergey
Total posts: 13,748
13 Aug 2012 18:43

The blank page tells that you have not enabled error reporting.

It is always good to enable debug mode and set error reporting to Maximum in globalt Joomla configuration during site development stage . Then you at least can see what is the error.

Please tun this on and try again and then post here the error message.


caaneo VIP
Total posts: 17
14 Aug 2012 06:20

I just turned on the debug, and the page is still blank white, nothing is shown for those last 2 articles.


caaneo VIP
Total posts: 17
14 Aug 2012 06:27

The best I can give you is my httpd error log....


caaneo VIP
Total posts: 17
14 Aug 2012 06:35

Sorry, the log was not finished writing....here is a better file


caaneo VIP
Total posts: 17
14 Aug 2012 06:39

Ahhhh... here we go...this is my error

Strict Standards: Only variables should be assigned by reference in /var/www/html/neotest/plugins/system/rokextender/rokextender.php on line 32 Notice: Trying to get property of non-object in /var/www/html/neotest/components/com_cobalt/library/php/helper.php on line 844 Fatal error: Call to a member function get() on a non-object in /var/www/html/neotest/components/com_cobalt/library/php/helper.php on line 844


caaneo VIP
Total posts: 17
14 Aug 2012 06:41

But on the article that actually works.....here is some more error info...

Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 126 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 127 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 128 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 126 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 127 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 128 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 126 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 127 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 128 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 126 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 127 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 128 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 126 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 127 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 128 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 126 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 127 Notice: Array to string conversion in /var/www/html/neotest/components/com_cobalt/models/records.php on line 128


caaneo VIP
Total posts: 17
14 Aug 2012 06:59

Perhaps this has something to do woth my version of PHP... 5.4.4?


Sergey
Total posts: 13,748
14 Aug 2012 21:11

I have fixed the notices for next update. But they cannot be the reason of blank page.

Perhaps this has something to do woth my version of PHP... 5.4.4?

Most probably yes. We have already had some issues with this. Try to downgrade to 5.3.


caaneo VIP
Total posts: 17
15 Aug 2012 09:52

Well......after a very long exercise in getting php 5.3.15 on fedora 17.....I still have the following error:

Notice: Trying to get property of non-object in /var/www/html/neotest/components/com_cobalt/library/php/helper.php on line 844 Fatal error: Call to a member function get() on a non-object in /var/www/html/neotest/components/com_cobalt/library/php/helper.php on line 844


Sergey
Total posts: 13,748
15 Aug 2012 18:59

Try to resave your menu link. It looks like you have menu set to section that was deleted.

If it does nothel, please, create temporary admin access and post it here in private comment. I'll login and check everything.


caaneo VIP
Total posts: 17
20 Aug 2012 06:23

This did not fix the issue. Neither did upgrading to V7.8937.

I wish you could connect to this machine, but it is an internal intranet. The only way we could do that is with a Webex session.


caaneo VIP
Total posts: 17
20 Aug 2012 09:30

HAHA, no skype here...


caaneo VIP
Total posts: 17
20 Aug 2012 13:48

Lets see if I can give you any more info that might help for a solution.

I have attached a screenshot of my system info and my phpinfo, maybe there is something in there you can find that is preventing this from working properly.

Let me know if you need anything else.


Sergey
Total posts: 13,748
20 Aug 2012 22:00

Tel me on what page you get it. On record list or full record? DO you use ant relation group fields? Can you try to turn off SEF if you use one.

It looks like you do not have section_id in URL and when I get it JRequest::getInt('section_id') it is just not there.


caaneo VIP
Total posts: 17
21 Aug 2012 07:08

I get the error on the full record page. We are using a relational group, for the employee's manager and direct reports if any exist. I just turned off the built-in Joomla SEF, and no change.

Here is the url of the article that does work:

http://neotest2/index.php?option=com_cobalt& ;view=record&cat_id=2:corporate-services&id=1:sandy-rogan&Itemid=128

Here is the url of the article that does not work:

http://neotest2/index.php?option=com_cobalt& ;view=record&cat_id=2:corporate-services&id=2:dana-carter&Itemid=128

They appear the same really....


Sergey
Total posts: 13,748
21 Aug 2012 08:19

It is a full view of paranet or child?

Anyway check that you have section parameter set in that field (parent and child).


caaneo VIP
Total posts: 17
21 Aug 2012 10:23

I think its solved.

I know I had set those settings before, but when I checked, they were back to defaults. So once I set them, the other articles were now viewable. Very strange, because none of the articles were linked yet, parent and child fields were empty.

I was even able to put back the SEF and test again, and it works.

Thanks a lot for your help. Im sure there will be a few more questions since this is so much different than my older Mighty Resources.....


caaneo VIP
Total posts: 17
22 Aug 2012 06:47

Actually I have a question about the telephone field.

Here in Canada we typically display phone number xxx-xxx-xxxx, its called 10 digit dialing. No need for country code but notice the "-" between the groups of digits. Is there some way to have an option like this? Then keep the option to add an extension like you already have.

We are so used to seeing phone number like that in North America that it becomes difficult seeing the last 8 all bunched up.


Sergey
Total posts: 13,748
22 Aug 2012 09:05

We will add something to this field. Please add new idea here.


caaneo VIP
Total posts: 17
22 Aug 2012 13:11

In the fields parent/ child there used to be the option to choose which fields could be chosen to display, has that option gone away? It was nice if you only wanted to show a subset of the information. In my particular example, I use it for manager and direct reports. I would like to just show the employee name and the title, forget the rest of the fields. Now it shows all the fields I have chosen for "intro". However in this case I want fewer fields than I have in intro.

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