Hello,
I'd like to suggest a different approach to the payment funnel
Now in order to issue a coorect invoice we need several info from the user (name, address etc.) and the user has to give those info before paying.
In my experience this drives away some users, especially those on mobile devices.
If the user would need only to insert is email to purchase a subscription, and only after the payment he would have to give those additional info, this would be perfect.
The additional info could be requested upon redirecting after payment, and the subscription could be activated only when all the additional info are being inserted and a correct invoice has been generated... or not, there could only be a reminder for additional info but the subscription is already active after payment. Probably both options shpuld be there.
I know this may be complicated to develop, but IMHO it would made a big add on to Emerald.
Thank you
Hello, I'd like to suggest a different approach to the payment funnel
Now in order to issue a coorect invoice we need several info from the user (name, address etc.) and the user has to give those info before paying. In my experience this drives away some users, especially those on mobile devices.
If the user would need only to insert is email to purchase a subscription, and only after the payment he would have to give those additional info, this would be perfect.
The additional info could be requested upon redirecting after payment, and the subscription could be activated only when all the additional info are being inserted and a correct invoice has been generated... or not, there could only be a reminder for additional info but the subscription is already active after payment. Probably both options shpuld be there.
I know this may be complicated to develop, but IMHO it would made a big add on to Emerald.
Thank you