techutopia
Total posts: 202
24 Jul 2014 23:08

Hi,

I've installed the Gallery Plugin ... when I go to add images, they all get uploaded to 100%. When I view or edit the record after the images are not there. I may have missed something, but your help is much appreciated.

Has anyone else experienced this?

Thanks.

D.

Last Modified: 27 Aug 2014


techutopia
Total posts: 202
03 Aug 2014 10:58

Hi Sergey,

I have been trying all settings to see if any worked, and left it set to flash.

I have tried to upload a photo again and the problem still remains.

Did you try to upload a 'large' photo?

Thanks.

Dale.


Sergey
Total posts: 13,748
04 Aug 2014 03:36

I uploaded 3.5 Mb pictures with success.


techutopia
Total posts: 202
04 Aug 2014 23:54

Thanks Sergey.

I am still experiencing problems, and I am very sorry for this.

I can upload over 10 photos that are around 200k with no problems, works perfect, but for me a single file over about 3Mb sometimes work and sometimes they do not.

Could it be a server config problem?

Thanks again.

Dale.


techutopia
Total posts: 202
05 Aug 2014 00:29

Someone has suggested it might be my php config ...

Maybe things like? ...

upload_max_filesize post_max_size max_input_time max_execution_time default_socket_timeout memory_limit

What do you think?

Thanks.

Dale.


techutopia
Total posts: 202
05 Aug 2014 12:04

Update ...

I've added these to PHP.ini

upload_max_filesize = 200M max_execution_time = 1000 memory_limit = 256M post_max_size = 100M

Things seem a little bit more reliable but not 100%.

Another test, and I uploaded 10 .jpg files (3Mb to 4Mb in size).

I noticed that the /public_html/tmp directory, after all files are uploaded, only has 6 new files.

Upon save, the /public_html/uploads/gallery/2014-08 has only 4 new files.

The final 4 images are displayed on the modified record in the gallery.

Thanks.

Dale.


Sergey
Total posts: 13,748
07 Aug 2014 04:39

techutopia

  • upload_max_filesize = 200M
  • max_execution_time = 1000
  • memory_limit = 256M
  • post_max_size = 100M

Things seem a little bit more reliable but not 100%.

Actualy we use chanck upload technology. Every pack sent to server is not more than 2 Mb. Should be work without those parameters. But if those parameters affect, it may be in deed server issue. May be some packs are lost, bad ping or something.


techutopia
Total posts: 202
13 Aug 2014 14:02

I have contacted my host, but they say there is no problems with uploading 2mb files (I'm not surprised though, they would say that!).

Is there something I can do to try to diagnose the issue?

Thanks.

Dale.


Sergey
Total posts: 13,748
14 Aug 2014 00:46

Try to ping your server and see if ping is stable.


techutopia
Total posts: 202
14 Aug 2014 23:22

My hosting provider is now looking into this, I'll let you know if I get a resolution.

Thanks,

Dale.


techutopia
Total posts: 202
27 Aug 2014 00:02

Hi,

I've got some more testing to do but I believe my hosting provider has 'fixed' this ... I will post more details here when I know for sure.

Ta.

Dale.


techutopia
Total posts: 202
27 Aug 2014 13:20

Hi,

Update - confirmed fix.

The issue was related to the way the uploads were done by the module and this not working with my providers load balancing - I use cloud hosting.

The hosting provider made a change to the way my site is load balanced ... so that sessions are 'sticky'.

On requests a cookie is now set and requests go to the same server every time.

:-)

Warm regards,

Dale.

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