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Emerald 10 Payment gateway on/off options not showing

Problem Problem | Reviewed Reviewed | Emerald 9 | Hits: 1020 | Comments: 4 | Bookmarked: 0 | Followers: 8

Guest
13 Apr 2017 01:04

I am attempting to configure the payment gateway for my subscribers. But I am unable to slect yes or no on the patyment gateway config screens. Please see the attached screen shot. Please let me know asap, as I cant take payments wihtout the gateways on.

The button formatting is messed up and it is not showing the slider correclty. The other tabs are working. Screen Shot 2017-04-12 at 5.59.26 PM

Thanks, Darren

Last Modified: 24 Apr 2017

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Sergey
Total posts: 13,748
13 Apr 2017 05:35

This happens on some templates where there is jQuery conflict.

The way around it is:

  1. Crealte link in menu to emerald control panel and set protostar template for that.
  2. Try to use Emerald 10. I remember I have addressed this in Emerald 10.
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vnadmin
Total posts: 26
14 Apr 2017 03:07

Solved, thank you!

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vnadmin
Total posts: 26
14 Apr 2017 15:18

There is another issue in the same regard. I tried to enter a new group with the protostar template set still. It would not let me save the the group. I have attached a screen shot of the issue.

Screen Shot 2017-04-14 at 8.13.42 AM

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Sergey
Total posts: 13,748
24 Apr 2017 14:29

The error say that jQury is not included. Some other extension or template tamper with JS codes.

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