I had created 5 plans, each has different price.
Then on the Sales table, without filter by Plan, just click the "Add" button to manually add a new user subscription to one of those plans.
After click "Add", next, there shown a short form, the "plan" field was automatically selected but I did not noticed. Then I click the "choose user" button and find the user, and click his username, then the pop-up disappear, then I click the "Apply" button at top right of that short form. Now the form was saved and some new fields appear. And now, it is the first time I noticed that the default selected plan was wrong. I then choose another plan from the drop-down list. Then I set the expiration date for that user subscription. Then I clicked "Save" button to close that form.
Well, the issue is:
Now on the "Sales" table, I can see that the user is in "Plan A", but the "Price" field shows the price of "Plan B", which was automatically selected by default on that short form.
The problem is: Even I had manually edited the user subscription and set him to the correct plan, the Price field did NOT change with my editing.
Since there is no "Price" field on the form, so I can not change the price manually.
How can I fix this?
I think this is a bug. (I am using the latest version Emerald v9.383 ).
Hope you will fix it soon.
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I had created 5 plans, each has different price.
Then on the Sales table, without filter by Plan, just click the "Add" button to manually add a new user subscription to one of those plans.
After click "Add", next, there shown a short form, the "plan" field was automatically selected but I did not noticed. Then I click the "choose user" button and find the user, and click his username, then the pop-up disappear, then I click the "Apply" button at top right of that short form. Now the form was saved and some new fields appear. And now, it is the first time I noticed that the default selected plan was wrong. I then choose another plan from the drop-down list. Then I set the expiration date for that user subscription. Then I clicked "Save" button to close that form.
Well, the issue is:
Now on the "Sales" table, I can see that the user is in "Plan A", but the "Price" field shows the price of "Plan B", which was automatically selected by default on that short form.
The problem is: Even I had manually edited the user subscription and set him to the correct plan, the Price field did NOT change with my editing.
Since there is no "Price" field on the form, so I can not change the price manually.
How can I fix this?
I think this is a bug. (I am using the latest version Emerald v9.383 ).
Hope you will fix it soon.