Cannot Reply to Comment

What template do you use?

Cobalt has problems with BS3 and BS4 templates in features which is loaded via Modals.

Can you post screenshots to show us how it looks and if possible url of page with problem.

Thank you

I am using SevenThemes HLI template

how can I securely send url?

Just a thought... perhaps I should change the editor?

I am using same editor but don't have modal window. when I click on quote it simply adds quoted comment to editor area where I can type my answer and post Click here to link...

check if same problem appears on protostar or other templates.

Thank you.

I checked with protostar and the same happened.

I will check with the template developer to see what they say

Upon inspecting element I found this code but not familiar with the backend so am unaware of which file:

<a class="btn btn-mini btn-primary" href="#commentmodal" data-toggle="modal" role="button" onclick="Cobalt.editComment(0,23,12)>

Values for data-toggle include collapse dropdown modal tab pill button(s)

Could this be something to change? Thank you

This code is for edit already submited comment. So I have question do you get this modal when you try to edit comment or submit new one?

I checked now edit of comment on protostar on my demo site and it works fine. So if you have problems on protostar too then there is some conflict I guess which is not related to your template, but maybe to plugin or some other extension, because your tempalte works on Bootstrap 2, which is fully compatible with Cobalt CCK.

What does your browser console show? are there any errors?

Comments are working fine. this happens when I am trying to reply to an already submitted comment, e.g., clicking on the 'Reply' button

There are no error messages, but I am assuming the gray box is some kind of error condition.

btw, it works fine when I am editing a comment

I found this, which is exactly how this is behaving for me.

I hope it is helpful. Thank you

https://stackoverflow.com/questions/41292673/bootstrap-modal-opens-but-stays-in-gray-background-and-cannot-close-or-interact

It is strange , because it should not even use modal for adding/replying comment.

It should simply paste quote to editor which is below comments.

Can you give a link to page with problem?

So I discovered the comment template was set to 'default' rather than 'forum'. I have changed and the button now says 'quote' instead of 'reply' and now the quote function works fine. however, now I am not able to edit comments. It pops up the modal 'edit comment' box then the gray masking. I am able to edit the topic fine as it is not modal. you can test with login test5, pwd test5. The login button is the right arrow in the upper right of the header http://www.my-life-capsule.com/gigit_work/index.php/members-only/community-forum-pack073a51/user-item/368-tschiel/11-subcategory-2-1/18-another-new-topic-for-cat-2-1

you can add

div.modal-backdrop {
    z-index: 0;
    background-color: #fff;
}

this to your custom.css file or if tempalte has option to add custom styles then add that code there.

if it will not work you can use this.

div.modal-backdrop {
    z-index: 0 !improtant;
    background-color: #fff !improtant;
}

If you don't use modals anywhere else, this will help. if you use modals on other places, check what will happen to them after this edit.

I tried both of these in the custom.css file, relaunched and neither worked.

I am going to try to just disable comment edit perms as a workaround. If that doesn't work, I will try something else.

Thank you for your help. Have a great weekend

Guest I tried both of these in the custom.css file, relaunched and neither worked.

I am going to try to just disable comment edit perms as a workaround. If that doesn't work, I will try something else.

Thank you for your help. Have a great weekend

Have you cleaned cache? It should work. If not then I don't know whats wrong.

Thanks, have a great weekend too.