Error occures uploading image in gallery-field cobalt

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Guest
16 Feb 2019 22:30

Error

Hi community,

sadly I have a big problem using gallery field in cobalt 8. After I pushed the button "add files", cobalt says error and it is not possible to save the images. Sadly the error message ist not described in detail.

I struggled against this error for a while and tried the following things: 1. Reinstalled joomla, cobalt 2. Checked permissions for writing in folders 3. Updated all plugins / cobalt 4. Testet Firefox / Opera 5. Test upload parameters (Flash, turned off auto upload)

...nothing helped....

I use cobalt 8.752, cobalt-field-gallery 8.86 with joomla 3.9.3 and php 7.2.15. Rly strange - image-field including upload images works fine.

I look forward to your help. Don't hesitate to ask further questions about this topic.

Cheers Ben

Last Modified: 12 Apr 2024

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Sergey

Total posts: 13,748
17 Feb 2019 07:00

What server do you use? NGINX? Apache?

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Guest
17 Feb 2019 09:15

Iuse Apache. Thx forr ur help.

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Giorgi625

Total posts: 655
17 Feb 2019 10:36

Have you tried HTML5 or HTML4 as Upload method?

I am running also apache and HTML5 method works without problem.

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Guest
17 Feb 2019 11:08

Hi,

I tested it again. HTML4 and HTML5. Both upload methods leads to the same error. It is possible to turn on a debug mode? I have no idea what is wrong.

Thx for ur help. (guest login to my page for reproducing the error is also possible...)

Ben

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Giorgi625

Total posts: 655
17 Feb 2019 12:54

Maybe Console shows any errors while you try upload files?

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Guest
17 Feb 2019 18:00

Sry. I can not see any error in console...

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Sergey

Total posts: 13,748
19 Feb 2019 09:35

Guest Sry. I can not see any error in console...

It might be not an error but it is return from XHR request on network tab.

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Guest
19 Feb 2019 21:33

Hi,

I checked XHR request on network tab.

It returns that:

JSON
id jsc9rr9m name 2018_DamenI_Complete.jpg size 101400 error 1 finish false upload_name 1550566800_f9667b54d190457c8fa02b82fffe56d9.jpg add 282172-101400

Maybe some other responses helps for trouble shooting? I am rly sad that gallery field does not work for me :-/

Thank you

Ben

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Giorgi625

Total posts: 655
19 Feb 2019 22:44

What is size of uploading image and what you have set to max allowed file size?

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Guest
20 Feb 2019 22:33

File size is around 500 kb. Maximum file size is set to 2 Mb. However, I testet to upload a 2.5 Mb file. Cobalt says that file ist to big in this case. I mentioned at the beginning of my install, cobald sth like "...file have unallowed extension". Now it says just "1". However, some users had the same problem as you can see here:

http://www.mintjoomla.com/support/community-forum/user-item/85-clowride/48-cobalt-8/7987-files-have-unallowed-extensions.html

There are any bugfixin ideas open?

Thank you!

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Sergey

Total posts: 13,748
22 Feb 2019 12:51

See if you have 777 permision on Uploads folder in your Joomla root. And also for cache and tmp.

Create admin account for me and I'll test it. But five me access to edit files. You can install some sort of file manager into Joomla.

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Sergey

Total posts: 13,748
14 Jun 2019 12:31

Please create new topic and there will be options to leave login and password.

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leorasy
Total posts: 1
03 Jan 2024 02:47

Verify that the directory where the images Watermelon Game are being uploaded has the correct permissions. Incorrect permissions might prevent the server from writing files to that directory.

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lilycoliins68
Total posts: 3
12 Apr 2024 07:44

I am impressed with your patience and determination in That's Not My Neighbor facing the problem in using the Gallery field in Cobalt 8. You have taken a series of measures to systematically and responsibly fix the problem . Your patience and determination are admirable, and I believe that with this spirit, you will find a solution and overcome the problem successfully. Good luck!

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