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THE ADD BUTTON DOESNT WORK

Question Question | Reviewed Reviewed | Emerald 9 | Просмотров: 1045 | Комментарии: 8 | В закладках: 1 | Следят: 7

nikossuper21
Total posts: 3
16 Авг 2014 16:08

Hi,

I am try to add a new subscription but when i click on "add" button nothing happens. How can i fix it please?

Thanks

Последние изменения: 25 Авг 2014

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hakana VIP
Total posts: 425
16 Авг 2014 18:43
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Sergey
Total posts: 13,748
17 Авг 2014 08:48

I need access to that page to check. Is there console error?

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nikossuper21
Total posts: 3
20 Авг 2014 07:17

i have enabled the mootools but nothing happens yet..how can i know if its a console error?

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hakana VIP
Total posts: 425
20 Авг 2014 08:07

Are you sure that Mootols is specifically enabled for that menu item where you can set the settings of Emerald?

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Sergey
Total posts: 13,748
20 Авг 2014 11:37

nikossuper21 i have enabled the mootools but nothing happens yet..how can i know if its a console error?

If you do not know what is console, in private comment give me your site access details.

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nikossuper21
Total posts: 3
20 Авг 2014 13:12

OK! I FOUND IT! i didn't enabled mootools correctly..Thanks guys!

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BrettVorster VIP
Total posts: 14
25 Авг 2014 12:24

Would a customer be able to cancel a subscription from there? From what I can see, this link just takes me back to the store - but I would like to edit/amend or delete the current subscription - how would I do that?

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Sergey
Total posts: 13,748
25 Авг 2014 23:03

BrettVorster Would a customer be able to cancel a subscription from there? From what I can see, this link just takes me back to the store - but I would like to edit/amend or delete the current subscription - how would I do that?

Unfortunately, this is not easy. We do not use API style intregration with payemnt gateways. It means that user have to cancel recurring subscription in the gateway. He/She should go to PayPal account or 2checkout and cancel it there.

We are talking about recurring right?

Работает на Cobalt