Hi,
I have created a plan priced at £144. First time subscriber get a £7.20 fixed price discount.
I sent an existing ssubscriber a discount coupon code to give 5% discount
However the user was charged £144 instead of £136.80 and when I checked the invoice it has priced the plan at 151.20 (which works out at the plan price of £144 plus 5% £7.20) and then deducted the £7.20 to arrive back at a chargeable price of £144 !
Other users have used similar coupons and the charged price was correct £144 - 5% (£7.20) - £136.80
Why should that be?
Question
Announcement
Conversation
Idea
Praise
Problem
Reviewed
Open
Hi, I have created a plan priced at £144. First time subscriber get a £7.20 fixed price discount.
I sent an existing ssubscriber a discount coupon code to give 5% discount
However the user was charged £144 instead of £136.80 and when I checked the invoice it has priced the plan at 151.20 (which works out at the plan price of £144 plus 5% £7.20) and then deducted the £7.20 to arrive back at a chargeable price of £144 !
Other users have used similar coupons and the charged price was correct £144 - 5% (£7.20) - £136.80
Why should that be?