Please edit comments template parameters

you have it..your have been in the site this morning. do you need access details again?

I've got the same problem. Saved template but error is displayed on every type which has comments enabled.

I've still got the problem. Is there anyone that can help us?

Come on its been over two weeks now ive had this problem. If you need access

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I now need this resolved as soon as possable

thank you

Nothing yet?

I really don't know why this topic is ignored. I mean, may be you have no solution. That would be alright. But absolutely no reaction?

I greatly apologise for. Somehow topic was not marked to follow and I have lost track of it.

There is only one reason that can lead to this error. PHP does not have enough permissions to write to com_cobalt/views/record/tmpl/ to create configuration file with store template configs.

Solutions

1. create com_cobalt/views/record/tmpl/default_comments_default.json with write access

2. give write access for (com_cobalt/views/record/tmpl/) or enable FTP layer and reset users to FTP user.

No problem! :) I thought it would be kind of something like that, because the support is always(!) great. Thanks for the quick answer after reminding you of this topic. I will try the fix asap.

I added 755 rights to the /views/record/tmpl folder and to all the .json files in the same folder. Then I saved the templates again. Still the same problem.

DO you see your comment json file in the folder? Or it is not there?

I see the default one:

default_comments_default.json

and the one that is called like my newly created template which I set as default:

default_comments_kommentare.json

Only when the "default template" is set to "default" (sounds confusing), the error doesn't show. When I create an own template by copying the default one via backend and set is as default the error shows up. Do you understand what I mean?

Yes I understand. Do you save settings of newly created template? I suppose you do. Then you have to check this file permissions that it has read access.

I did. The error was still there. Then I set all related files fo CHMOD 755, saved again. The error is still there.

Hello,

Please provide us with ftp access.

Okay, thank you :) It is only access to the cobalt directory, but that should do it I think.

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