One user clicked the "offline purchase" button of the subscription, then Emerald created a new record for that subscription but NOT activated. But he did not finish the payment on the same day of creating that record. Several days later, he payed me via offline method. Now I need to manually activate his subscription.
I did it in this way: open Emerald page at frontend, find his un-activated subscription item on the list, and click on the item title to open the detail page (form). On the form, I had to choose "today" as the start date because he just payed me today, and choose the end date according to the plan settings. Of course I also changed the status from "unpublished" to "published". Then I click "Save" button, I saw that the red cross turned to green tick now. But, there is a yellow exclamation mark before that record.
Why there is a yellow exclamation mark? How to remove it? Does this exclamation mark will affect any function of his scubscription?
Thank you.
One user clicked the "offline purchase" button of the subscription, then Emerald created a new record for that subscription but NOT activated. But he did not finish the payment on the same day of creating that record. Several days later, he payed me via offline method. Now I need to manually activate his subscription.
I did it in this way: open Emerald page at frontend, find his un-activated subscription item on the list, and click on the item title to open the detail page (form). On the form, I had to choose "today" as the start date because he just payed me today, and choose the end date according to the plan settings. Of course I also changed the status from "unpublished" to "published". Then I click "Save" button, I saw that the red cross turned to green tick now. But, there is a yellow exclamation mark before that record.
Why there is a yellow exclamation mark? How to remove it? Does this exclamation mark will affect any function of his scubscription?
Thank you.