Hi,
We are using Emerald 10.104 on our site and it seems that when the users subscription expires, they are still able to access the content. The users have a padlock next to their account on the sales listing page within the Emerald Control Panel, but on logging in the restricted content is still available.
The plans are set to have actions to allocate the members to a group on signup and the option to remove them from these groups after expiry is set to yes.
I've tested this by setting up an account, cancelling this account and was then able to log back into the account to see the restricted content.
Hi, We are using Emerald 10.104 on our site and it seems that when the users subscription expires, they are still able to access the content. The users have a padlock next to their account on the sales listing page within the Emerald Control Panel, but on logging in the restricted content is still available.
The plans are set to have actions to allocate the members to a group on signup and the option to remove them from these groups after expiry is set to yes.
I've tested this by setting up an account, cancelling this account and was then able to log back into the account to see the restricted content.