How to get support

1. can't add subscribers address
2. Pictures have wrong links all around
3. Payments buttons looks different if you access them from restricted page
4. can't add USER AGREEMENT
5. Restricted links not showing
6. "И того" пишеться вместе
7. Got email with GENERAL_ALERT_SUCCESS body???

Please respond with the real fixes, if you need site access, logs, codes, screenshots etc. let me know. but I can't stand this MAY BE.. answers

PS. Please add emails row on sales page so I can trace sales by email not just user name THX.

Would be great to have a settings for a separate email address to use with the component like sales @ yourdomain.com instead of default joomla website email.. Best

Especialy for you, Sunday anwer for your questions.

kedya can't add subscribers address

How cannot you? It does not save? It oes not allow to enter? Wheer fo you enter it?

kedya Pictures have wrong links all around

Which pictures exactly?

kedya Payments buttons looks different if you access them from restricted page

How different? Can you show screenshots what you mean?

kedya can't add USER AGREEMENT

How cannot you add? You select acreeement and it is not on the site? Or you select but it does not save? What is happening?

kedya Restricted links not showing

SHould they? YOu mean not showing at all? Error 500? No permissions?

kedya Got email with GENERAL_ALERT_SUCCESS body???

This is the only answer I can give you. You have to add GENERAL_ALERT_SUCCESS language key in language manager overrides or in plan parameters in Alerts tab enter all messages.

Sergey Especialy for you, Sunday anwer for your questions.

THX

can't add subscribers address How cannot you? It does not save? It oes not allow to enter? Wheer fo you enter it?

I was trying to buy a new subscription. It's asked me to add a new address. I was trying to choose form dropdown but it didn't work. I couldn't select to add a new address. this happen if I'm trying to buy subscription from redirect from restricted article or similar. if I'm buying from component page with all my plans everything is ok

Payments buttons looks different if you access them from restricted page

How different? Can you show screenshots what you mean?

there's no logos like paypal, robokass etc.

can't add USER AGREEMENT

How cannot you add? You select acreeement and it is not on the site? Or you select but it does not save? What is happening?

I cannot select anything from that pop-up

kedya Restricted links not showing

SHould they? YOu mean not showing at all? Error 500? No permissions?

I'm using this code to hide part of text [PAID={"id":"1","redirect":"0","link":"1"}] I believe it supposed to show link to subscription plane cause "link=1"right??? It does hide text but doesn't show a link

Also another bug when I'm staying on page where RESTRICT ANYTHING code have been used and trying to logout I'm redirected here mydomain.com/ndex.php?option=com_emerald&view=empayment&sid=2&Itemid=259 were browser crash with following err No data received ERR_EMPTY_RESPONSE

kedya I was trying to buy a new subscription. It's asked me to add a new address. I was trying to choose form dropdown but it didn't work. I couldn't select to add a new address. this happen if I'm trying to buy subscription from redirect from restricted article or similar. if I'm buying from component page with all my plans everything is ok

Perhaps bug? Give me the link and access I'll have a look. Or look at console and see if there are any errors. Since it is JS based feature and Joomla has no JS usage standards, conflicts are very common thing.

kedya there's no logos like paypal, robokass etc.

Still hard to say. I cannot reproduce it. Can you create 2 screenshots with difefrence so I could se how different are those buttons.

kedya I cannot select anything from that pop-up

DO you have Joomla static article created? May be JS error again. Please switch to protostar template and see if there is any difference.

kedya I'm using this code to hide part of text [PAID={"id":"1","redirect":"0","link":"1"}] I believe it supposed to show link to subscription plane cause "link=1"right??? It does hide text but doesn't show a link

You have to enter title also

[PAID={"id":"1","redirect":"0","link":"1","title":"This part is avalibale only for subscribers!"}]

Sergey

kedya I was trying to buy a new subscription. It's asked me to add a new address. I was trying to choose form dropdown but it didn't work. I couldn't select to add a new address. this happen if I'm trying to buy subscription from redirect from restricted article or similar. if I'm buying from component page with all my plans everything is ok

Perhaps bug? Give me the link and access I'll have a look. Or look at console and see if there are any errors. Since it is JS based feature and Joomla has no JS usage standards, conflicts are very common thing.

kedya I cannot select anything from that pop-up

DO you have Joomla static article created? May be JS error again. Please switch to protostar template and see if there is any difference.

Yes it does work with protostar template? So can you check JS conflicts?

Interkassa Error when buyibg subscrition with registration. Any ideas??

"Параметр "ik_ia_u" запрещено изменять"

kedya Interkassa Error when buyibg subscrition with registration. Any ideas??

"Параметр "ik_ia_u" запрещено изменять"

Perhaps, somewhere sn Interkassa parameters you disabled override for interaction URL parameter (URL взаимодейсвия).

Проверте свои настройки, что бы можно было его подменять и он был разрешен.

Sergey

kedya Interkassa Error when buyibg subscrition with registration. Any ideas??

"Параметр "ik_ia_u" запрещено изменять"

Perhaps, somewhere sn Interkassa parameters you disabled override for interaction URL parameter (URL взаимодейсвия).

Проверте свои настройки, что бы можно было его подменять и он был разрешен.

Perhaps it doesn't help. Can you specify all the settings for Interkassa terminal plugin since you wrote it yourself. I have all 4 URLs as http://mydomain.com overrides cheked in - same error still.

CAn you fix JS Conflicts I gave you already all credentials..

I do nto see on screenshot that you entered URLs. Please eneter your site root URLs in interkassa parameters.

kedya Also plase check this page http://preventage.ru/2015/index.php/register All Plans icons urls messed up

What are plan icons? You inserted into description? That depends on your editor. Look it saves related path.

<img src="/images/m1.jpg" alt="">

And of course it won't work at http://***.ru/2015/index.php/register because it will look for http://***.ru/2015/index.php/register/images/m1.jpg. Just enetr correct path and you are done.

kedya CAn you fix JS Conflicts I gave you already all credentials..

Provide me with direct steps to reproduce. What URL I have to open and be redirected so I can see this error.

kedya CAn you fix JS Conflicts I gave you already all credentials..

Provide me with direct steps to reproduce. What URL I have to open and be redirected so I can see this error.

Please login, then go Control panel, plans, add plan, features(свойства), Agree terms of service and JSELECT

Sergey, can you fix this page to be responsive. http://**********.ru/2015/index.php/video/subscription-plans

Best.

pepperstreet

kedya How can I post links in my article where users can buy particular plan directly

You might copy and paste the URL from each plan's "Buy now" button.

Each plan has the following URL structure:

index.php?option=com_emerald&view=empayment&sid=999&Itemid=111

sid=999 is the ID# of your particular plan.

Itemid=111 is the MenuItemID from your respective Plans/PlanGroup page.

Change numbers accordingly. Hope this helps.

pepperstreet kedya How can I post links in my article where users can buy particular plan directly

You might copy and paste the URL from each plan's "Buy now" button.

Each plan has the following URL structure:

index.php?option=com_emerald&view=empayment&sid=999&Itemid=111

sid=999 is the ID# of your particular plan.

Itemid=111 is the MenuItemID from your respective Plans/PlanGroup page.

Change numbers accordingly. Hope this helps.

Is it possible to get a link to page with the list of particular subscriptions group? THX.

kedya Is it possible to get a link to page with the list of particular subscriptions group?

Yes. You can attach id parameter to URL

http://***.ru/index.php?option=com_emerald&view=emlist&Itemid=135&id=12,14,56,2

And list all plans that you want to show on that page.

kedya Sergey, can you fix this page to be responsive. http://**********.ru/2015/index.php/video/subscription-plans

К сожалению я не могу это поправить. Это конфликт бутстрапов в шаблоне и стандартного. Я могу посоветовать вам назначить шаблон protostar на ссылку контрольной панели. Тогда вы будете управлять Изумрудом в стандартном шаблоне и не будет подобных ошибок.