golfads VIP
Total posts: 216
04 Дек 2013 13:49

Hi,

Sorry to set this issue as critical but we have scheduled the official launching of our website for Monday next week and need an urgent support on this issue.

We are using SmartSlider 2 with Cobalt to show featured records from Cobalt, each time we are trying to save a configuration within SmartSlider integrator, we get a blank page, we were thinking that the error was related to SmartSlider but after deeper investigation and enabling Joomla debug, we get this error when trying to save configuration in SmartSlider:

Fatal error: Call to undefined method JApplicationAdministrator::getParams() in /home/golfplus/public_html/components/com_cobalt/api.php on line 210

This definitely shows that the error is related to Cobalt and not SmartSlider, can you please provide us an urgent support with this as it is really very urgent for us.

Последние изменения: 02 Март 2014


Sergey
Total posts: 13,748
05 Дек 2013 00:54

Should be fixed in update today.


golfads VIP
Total posts: 216
05 Дек 2013 01:38

Thanks Sergey, waiting for the update.


golfads VIP
Total posts: 216
17 Дек 2013 12:04

Hi Sergey,

After updating, it seems there is another problem with SmartSlider now, I am getting the error:

Fatal error: Call to a member function getEmpty() on a non-object in /home/golfplus/public_html/components/com_cobalt/api.php on line 280

I am using Cobalt v. 8.451 on Joomla 3.2.0.

Thanks,


Sergey
Total posts: 13,748
18 Дек 2013 01:45

Ok.


golfads VIP
Total posts: 216
18 Дек 2013 03:57

hmm, did you find the solution for this error? Any idea how we can correct it? We need to launch our website before xmas and so far, we cannot test any of our SmartSlider configuration on our website :S


Sergey
Total posts: 13,748
19 Дек 2013 05:38

yes i fixed it in next update. The problem is that smart slider calls Cobalt API in backed which is not meant to be done.

Give me link and I'll update and test for other errors.


Sergey
Total posts: 13,748
20 Дек 2013 04:17

Cannot find error. What slider and what to do to reproduce?


golfads VIP
Total posts: 216
20 Дек 2013 04:41

Hi Sergey,

The 'FEATURED GOLF COURSES' module, it is located on the home page, it is the only slider that is currently unpublished, just publish it and go to the website home page and you'll see the error.


Sergey
Total posts: 13,748
23 Дек 2013 01:04

Fixed.


golfads VIP
Total posts: 216
23 Дек 2013 01:52

Hi, thanks sergey, you are the best.

Работает на Cobalt