Why Emerald 9 cuts Groups and Plans descriptions? - Emerald 9

coolwave
Total posts: 12
28 Апр 2014 08:52

HI GUYS!

THERE IS ANOTHER PROBLEM WITH EMERALD 9. IT'S INTEGRATED WITH JCE TEXT EDITOR ON MY WEBSITE. SO WHEN I MAKE FULL DESCRIPTIONS FOR EMERALD GROUPS AND PLANS IN SOME LANGUAGES, INCLUDING RUSSIAN, IT CUTS THEM AND, HENCE, ALMOST THE WHOLE JOB HAS BEEN DELETED THOUGH I PRESSED ON 'APPLY' AND 'SAVE' BUTTONS.

AS FAR AS KNOW, ALL JOOMLA EXTENSIONS, INCLUDING JCE AND EMERALD, WORK ON THE BASIS OF UTF-8. SO THERE SHOULD BE NO PROBLEM FROM THIS VIEWPOINT.

THIS IS WHY I THINK THE ACTUAL PROBLEM IS HIDDEN IN INTERACTION BETWEEN EMERALD 9 AND JCE. PLEASE TELL ME HOW TO SOLVE IT.

PLEASE REPLY A.S.A.P.

THANK YOU.

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Konstantin
Total posts: 1,113
28 Апр 2014 11:31

It strange, all text must be save in db. Give us admin access to your site and we check it. Localy we haven't this issue.

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Sergey

Total posts: 13,748
28 Апр 2014 11:33

How big your description is?

Please provide your site access credentials.

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coolwave
Total posts: 12
28 Апр 2014 13:33

Sergey How big your description is?

Please provide your site access credentials.

OKAY, IF TOMORROW, APRIL 29, 2014, I FAIL TO SOLVE THAT PROBLEM ON MY OWN, I'LL GIVE YOU ADMIN ACCESS TO MY WEBSITE.

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coolwave
Total posts: 12
28 Апр 2014 13:39

Sergey How big your description is?

Please provide your site access credentials.

AS FOR THE GROUPS AND PLANS DESCRIPTIONS, THEY ARE NO MORE THAN TEN LINES. AND WHEN I PRESS ON 'APPLY' OR 'SAVE' BUTTONS AND THEN LOOK AT PLANS ON THE FRONT-END I SEE ONLY A HALF-LINE DESCRIPTION PER EACH PLAN OR SO. BUT SOMETIMES IT GIVES ME EVEN TWO LINES. ))))

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Sergey

Total posts: 13,748
28 Апр 2014 15:09

Does that description stops at first coma?

P.S. Please when you quote add one more lime between quote and your mesage so that your text become highlighted white. Otherwise your mesage become part of the quote.

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